Privacy Policy

Privacy Statement

This Privacy Statement explains how we collect, use, and disclose your personal information when you use the "Fboxstudio.com service” (that term and “Fboxstudio.com content” are defined in the Fboxstudio.com Terms of Use available at Website) or anywhere we display or reference this Privacy Statement. It also explains what privacy rights you have and how to exercise them. Certain functionalities or apps that are part of the Fboxstudio.com service may also provide you with contextual privacy information or choices, in addition to the information and choices described in this Privacy Statement. Please note that this Privacy Statement may be easier to navigate when viewed on your web browser.

Contacting Us
For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, please contact our Data Protection Officer/Privacy Office at privacy@fboxstudio.com. For general questions about the Fboxstudio.com service, your account, or how to contact customer service, please visit help Section.

Information about the specific Fboxstudio.com entity (or entities) that are responsible for your personal information (known as the “data controller” in certain countries) is available at legal/corp info. Section A: Our Collection, Use, and Disclosure of Personal Information

The Categories of Personal Information We Collect
We collect the following categories of personal information about you:

• Personal details: When you create your Fboxstudio.com account, we collect your contact information (such as your email address) and authentication information for your login (such as a password). Depending on how you subsequently set up your account and method of payment, and which features you use, we also collect one or more of the following: first and last name, phone number, postal address, gender, date of birth, and other identifiers you provide to us.
• Payment details: We collect your payment details, and other information to process your payments, including your payment history, billing address, and gift cards and promotional offers you have redeemed.
• Purchase information: We collect purchase information such as information you provide to us when you make a purchase with Fboxstudio.com, your purchase history and other products purchased or considered (such as those in your shopping cart), and overall purchase habits.
• Fboxstudio.com account/profile information: We collect information that is associated with your Fboxstudio.com account and/or Fboxstudio.com profiles on your account (such as profile name and icon, Fboxstudio.com game handle, ratings and feedback you provide for Fboxstudio.com content), “My List” (watch list of titles), “continue watching” information, account/profile settings, and choices in connection with your use of the Fboxstudio.com service.
• Usage information: We collect information about your interaction with the Fboxstudio.com service (including playback events, such as play, pause, etc.), choices made when engaging with interactive titles, your Fboxstudio.com game activity (such as gameplay, game use and interaction information, and progress or saved game information), Fboxstudio.com viewing and gaming history, search queries on the Fboxstudio.com service, and other information about your use and interaction with the Fboxstudio.com service (such as app clicks, text input, page views, time and duration of access, and camera/photo access for QR-code and similar functionality).
• Advertising information: We collect information about the ads on the Fboxstudio.com service (“Advertisements,” as defined in the Fboxstudio.com Terms of Use) that you view or interact with, device information (such as resettable device identifiers), IP addresses, and information provided by Advertising Companies (such as information about your likely interests they have collected or inferred from your visits to other websites and apps). We use this information to support Advertisements (including behavioral advertisements in accordance with your preferences).
• Device and network information: We collect information about your computer or other Fboxstudio.com capable devices you might use to access our service (such as smart TVs, mobile devices, set top boxes, gaming systems, and other streaming media devices), your network, and network devices. The information includes:
o device IDs or other unique identifiers, including for your network devices (such as your router), and devices that are Fboxstudio.com capable on your network;
o IP addresses (which can be used to tell us the general location of your device, such as your city, state/province, and postal code);
o device and software characteristics (such as type and configuration), referring source (for example, referrer URLs), standard web browser and mobile app log information, and connection information including type (such as wifi or cellular);
o performance data such as crash reports, timestamps, and debug log messages; and
o cookie data, resettable device identifiers, advertising identifiers and other unique identifiers (described below in the section “Cookies and other Technologies”).

• Communications: If you communicate with Fboxstudio.com (such as contacting customer support via online chat or voice call), or engage in our surveys or feedback requests (such as when you cancel), we collect the contents of such communications. We also collect details of communications that we send you (such as via email, push notifications, text message, or within the Fboxstudio.com service), and information about your interaction with these communications.